.ui-chat-send.ui-chat-send{background:var(--lemon);width:46px;min-width:46px;height:46px;min-height:46px;color:var(--on-lemon,#211d0e);cursor:pointer;border:1px solid #0000;border-radius:50%;flex:0 0 46px;align-self:center;place-items:center;gap:0;margin:0;padding:0;line-height:1;transition:background-color .15s,opacity .15s;display:grid;transform:none}.ui-chat-send.ui-chat-send:not(:disabled):hover{background:var(--lemon-hover);transform:none}.ui-chat-send.ui-chat-send:disabled{opacity:.45;cursor:default}.ui-chat-send.ui-chat-send>svg{flex:none;width:21px;height:21px;margin:0;display:block;transform:translate(-2px,2px)}.ui-emoji-field{overscroll-behavior:contain;box-sizing:border-box;min-width:0;min-height:40px;max-height:220px;color:var(--ink,#ececee);background:0 0;flex:1;padding:8px 4px;font-size:16px;font-weight:400;line-height:24px;overflow:hidden auto}.ui-emoji-editable{min-height:24px;font:inherit;color:inherit;caret-color:var(--ink,#ececee);white-space:pre-wrap;overflow-wrap:anywhere;border:0;margin:0;padding:0;display:block;position:relative}.ui-emoji-editable p{font:inherit;margin:0;padding:0}.ui-input-shell .ui-emoji-editable:is(:focus,:focus-visible){box-shadow:none;outline:none}.ui-emoji-field[data-empty=true] .ui-emoji-editable:before{content:attr(data-placeholder);color:var(--field-placeholder,#9696a0);pointer-events:none;position:absolute;top:0;left:0}.ui-emoji-loading{color:var(--field-placeholder,#9696a0);min-height:24px}.ui-emoji-field[data-disabled=true]{opacity:.6}.ui-emoji-editable .ui-compose-apple-emoji{color:#0000;-webkit-text-fill-color:transparent;background-position:50%;background-repeat:no-repeat;background-size:contain}@media (forced-colors:active){.ui-emoji-editable .ui-compose-apple-emoji{color:canvastext;-webkit-text-fill-color:CanvasText;background-image:none!important}}@layer components{.support-launcher{right:24px;bottom:max(24px, env(safe-area-inset-bottom));z-index:40;background:var(--lemon);min-height:52px;color:var(--on-lemon);font:600 15px var(--font-heading);border:1px solid #28312620;border-radius:18px;align-items:center;gap:10px;padding:14px 22px;transition:transform .16s;display:flex;position:fixed}.support-launcher:hover{transform:translateY(-3px)}.support-badge{color:#fff;background:#283126;border-radius:50%;place-items:center;min-width:24px;height:24px;padding:0 4px;font-size:14px;display:grid}.support-dialog{overscroll-behavior:contain;border:1px solid var(--line);background:var(--surface);width:min(1040px,100vw - 40px);max-width:none;height:min(780px,100dvh - 40px);max-height:none;color:var(--ink);border-radius:24px;margin:0;padding:0;position:fixed;inset:auto 20px 20px auto;overflow:hidden}.support-top{border-bottom:1px solid var(--line);background:var(--surface);justify-content:space-between;align-items:center;height:70px;padding:0 24px;display:flex}.support-dialog[open]{grid-template-rows:auto minmax(0,1fr);display:grid}.support-dialog[open]:has(>.support-presence){grid-template-rows:auto auto minmax(0,1fr)}.support-dialog>.support-workspace{height:100%;min-height:0}.support-top>span{font-family:var(--font-heading);align-items:center;gap:12px;font-weight:500;display:flex}.support-workspace{background:var(--surface);height:calc(100% - 70px);min-height:0;color:var(--ink);grid-template-rows:auto auto auto minmax(0,1fr);grid-template-columns:300px minmax(0,1fr);display:grid;position:relative;overflow:hidden}.support-workspace p{margin-bottom:14px}.support-workspace a{color:var(--link);text-decoration:underline}.support-workspace label{flex-direction:column;gap:8px;margin:0 0 16px;font-size:14px;font-weight:800;display:flex}.support-workspace .support-primary{color:var(--on-lemon);text-decoration:none}.support-workspace .support-error,.support-workspace .support-feedback{grid-column:1/-1;margin:8px 16px;font-size:14px}.support-captcha{grid-column:1/-1;min-width:0;margin-bottom:16px}.support-captcha>.lc-captcha{margin:0}.support-captcha:empty{display:none}.support-captcha:has(>[hidden]){display:none}.support-list{background:var(--page);border-right:1px solid var(--line);flex-direction:column;grid-area:4/1;min-height:0;display:flex}.support-list-head{padding:22px 18px 14px}.support-list-head h3{margin-bottom:14px;font-size:18px}.support-list-head .support-primary{width:100%}.support-filters{background:var(--soft);border-radius:12px;grid-template-columns:repeat(3,minmax(0,1fr));gap:4px;margin:0 14px 16px;padding:4px;display:grid}.support-filters button{min-height:38px;color:var(--muted);border-radius:9px;flex:1;padding:7px 5px;font-size:14px;font-weight:700;transition:color .15s,background-color .15s}.support-filters button[aria-pressed=true]{background:var(--surface);color:var(--ink);font-weight:700}.support-workspace .support-primary,.support-workspace .support-primary:not(:disabled):is(:hover,:active){transition:background-color .15s;transform:none}.support-verification{text-align:center;grid-column:1/-1;justify-items:center;gap:16px;padding:36px 24px;display:grid}.support-verification>svg{color:var(--link)}.support-verification h3{margin:0;font-size:24px}.support-verification p{max-width:480px;color:var(--muted);margin:0;font-size:16px}#conversation-verification{width:min(480px,100vw - 32px);padding:28px}.support-ticket-list{overscroll-behavior-y:contain;flex:1;min-height:0;padding:0 12px 14px;overflow-y:auto}.support-ticket{text-align:left;border:1px solid var(--line);background:var(--surface);width:100%;color:var(--ink);border-radius:16px;flex-wrap:wrap;gap:8px;margin-bottom:10px;padding:16px;display:flex}.support-ticket:hover{border-color:var(--field-line)}.support-ticket.is-selected{border-color:var(--focus);background:var(--soft)}.support-ticket strong{-webkit-line-clamp:2;line-clamp:2;overflow-wrap:anywhere;-webkit-box-orient:vertical;width:100%;min-width:0;font-size:16px;line-height:1.4;display:-webkit-box;overflow:hidden}.support-ticket-id{width:100%;color:var(--muted);justify-content:space-between;font-size:14px;display:flex}.support-ticket-heading{align-items:center;gap:8px;width:100%;min-width:0;display:flex}.support-workspace:not(.support-team) .support-ticket{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"id time""heading heading""status status";gap:10px 8px;padding:16px;display:grid}.support-workspace:not(.support-team) .support-ticket-id{grid-area:id}.support-workspace:not(.support-team) .support-ticket time{grid-area:time;font-size:13px}.support-workspace:not(.support-team) .support-ticket-heading{grid-area:heading}.support-workspace:not(.support-team) .support-ticket-heading .support-unread{order:1}.support-workspace:not(.support-team) .support-ticket-heading .support-unread[aria-hidden=true]{display:none}.support-workspace:not(.support-team) .support-ticket>.support-status{grid-area:status;justify-self:start}.support-unread{width:18px;height:18px;color:var(--link);flex:0 0 18px;place-items:center;display:inline-grid}.support-ticket time{color:var(--muted);white-space:nowrap;align-self:center;margin-left:auto;font-size:14px}.support-status{text-align:center;background:var(--soft);color:var(--muted);border-radius:8px;justify-content:center;align-items:center;gap:4px;padding:5px 8px;font-size:14px;line-height:1.35;display:inline-flex}.support-status.is-waiting{color:var(--gold)}.support-status.is-resolved,.support-status.is-approved{background:var(--success-soft);color:var(--success)}.support-status.is-rejected{background:var(--danger-soft);color:var(--danger)}.support-list-foot{border-top:1px solid var(--line);flex-direction:column;gap:5px;padding:16px 18px;font-size:14px;display:flex}.support-muted,.support-list-foot>span,.support-ticket-author small{color:var(--muted);font-size:14px}.support-no-tickets{padding:16px}.support-content{flex-direction:column;grid-area:4/2;min-width:0;min-height:0;display:flex;overflow:hidden}.support-create{overscroll-behavior-y:contain;flex-direction:column;gap:4px;padding:24px;display:flex;overflow-y:auto}.support-create h3{margin-bottom:16px;font-size:24px}.support-create>.support-primary,.support-create>.support-link{align-self:flex-start;margin-block:10px}.support-empty{text-align:center;flex-direction:column;flex:1;grid-area:4/1/auto/-1;justify-content:center;align-items:center;gap:16px;min-height:250px;padding:32px;display:flex}.support-empty p{max-width:340px;color:var(--muted);margin:0}.support-empty-icon{background:var(--soft);width:72px;height:72px;color:var(--link);border-radius:24px;place-items:center;display:grid}.support-loading{padding:24px}.support-mobile-back{display:none}.support-team{grid-template-columns:minmax(0,1fr)}.support-team .support-list{border:0;grid-column:1}.support-team .support-content,.support-team .support-list-foot,.support-team.support-has-selection .support-list{display:none}.support-team.support-has-selection .support-content{grid-column:1;display:flex}.support-team .support-mobile-back{margin-bottom:12px;display:inline-flex}.support-team .support-list-head{padding:24px 24px 8px}.support-team .support-list-head h3{font-size:24px}.support-team .support-filters{max-width:350px;margin-inline:24px}.support-team .support-ticket-list{padding:0 16px 20px}.support-team .support-ticket{grid-template-columns:45px minmax(120px,1fr) minmax(80px,.55fr) 140px 130px;align-items:center;gap:14px;min-height:80px;padding:16px;display:grid}.support-team .support-ticket .support-status{justify-self:start}.support-ticket-author{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:14px;overflow:hidden}.support-ticket-author small{display:block}.support-recovery{border:1px solid var(--line);background:var(--surface);text-align:center;border-radius:24px;max-width:560px;margin:auto;padding:36px}.support-recovery svg{color:var(--link);margin:0 auto 20px}.support-recovery p{color:var(--muted);margin:20px 0}@media (max-width:700px){.support-launcher{right:16px;bottom:max(16px, env(safe-area-inset-bottom));padding:12px 16px}.support-dialog{border:0;border-radius:0;width:100%;height:100dvh;inset:0}.support-top{height:60px;padding:0 16px}.support-workspace{grid-template-columns:1fr;height:calc(100% - 60px)}.support-list{border:0;grid-column:1}.support-content{grid-column:1;display:none}.support-has-selection .support-list{display:none}.support-has-selection .support-content{display:flex}.support-mobile-back{margin-bottom:12px;display:inline-flex}.support-list-foot{padding-bottom:max(16px, env(safe-area-inset-bottom))}.support-create{padding:20px}.support-team .support-ticket{grid-template-rows:18px 44px 36px;grid-template-columns:minmax(0,1fr) auto;gap:8px 12px;min-height:148px}.support-team .support-ticket-id{grid-column:1/-1}.support-team .support-ticket-heading{grid-column:1}.support-team .support-ticket-author{grid-area:2/2}}.support-chat-head{border-bottom:1px solid var(--line);flex-shrink:0;padding:20px 24px 16px}.support-chat-title{align-items:center;gap:10px;margin-top:12px;display:flex}.support-chat-head h3{overflow-wrap:anywhere;font-size:24px;line-height:1.3}.support-chat-actions{border-top:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:16px;margin-top:20px;padding-top:16px;font-size:16px;display:flex}.support-chat-actions label{color:var(--muted);flex-direction:column;align-items:flex-start;margin:0 0 0 auto;font-size:14px}.support-chat-actions select{width:200px;min-height:44px;color:var(--ink);padding:8px 42px 8px 14px;font-size:16px}.support-mobile-back{align-items:center;gap:8px;min-height:40px;font-size:16px}.support-mobile-back svg{flex-shrink:0}.support-resolve{border:1px solid var(--line);border-radius:12px;min-height:44px;padding:10px 14px;text-decoration:none}.support-resolve:hover{background:var(--soft)}.support-messages{overscroll-behavior:contain;flex:1;min-height:0;padding:24px;overflow:auto}.support-message{gap:12px;margin-bottom:24px;display:flex}.support-avatar{background:var(--soft);width:36px;height:36px;color:var(--muted);border-radius:12px;flex-shrink:0;place-items:center;display:grid}.role-team .support-avatar{background:var(--success-soft);color:var(--success)}.support-workspace .support-avatar.support-skin-avatar{background:0 0;border-radius:9px;width:42px;height:42px;position:relative}.support-skin-avatar>img,.support-default-skin-face{object-fit:cover;width:100%;height:100%;image-rendering:pixelated;border-radius:8px;display:block}.support-default-skin-face{overflow:hidden}.support-message-main{flex:1;min-width:0}.support-message-meta{flex-wrap:wrap;align-items:baseline;gap:4px 10px;margin-bottom:8px;display:flex}.support-message-meta strong{font-size:16px}.support-message-meta span{color:var(--muted);font-size:14px}.support-message-meta time{color:var(--muted);margin-left:auto;font-size:14px}.support-message p{background:var(--soft);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:4px 16px 16px;margin:0;padding:14px 16px;font-size:16px;line-height:1.55}.role-team p{background:var(--success-soft)}.support-file{border:1px solid var(--line);background:var(--raised);border-radius:12px;align-items:center;gap:8px;max-width:100%;margin-top:8px;padding:10px;font-size:14px;display:flex;text-decoration:none!important}.support-file span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.support-file small{white-space:nowrap;color:var(--muted);margin-left:auto}.support-compose{border-top:1px solid var(--line);background:var(--surface);padding:16px 24px 20px}.support-compose textarea{resize:none;max-height:140px}.support-compose-actions{justify-content:space-between;align-items:center;gap:12px;margin-top:12px;display:flex}.support-compose-actions>.support-primary{flex-shrink:0}.support-attachments{flex-direction:column;align-items:flex-start;gap:4px;min-width:0;display:flex}.support-attachments small{color:var(--muted);font-size:14px}.support-attachments .support-link{align-items:center;gap:6px;font-size:14px;display:flex}.support-file-chip{overflow-wrap:anywhere;background:var(--soft);border-radius:8px;align-items:center;gap:6px;max-width:100%;margin-top:4px;padding:4px 8px;font-size:14px;display:flex}.support-workspace[data-kind=support] .support-chat-head{grid-template-rows:auto auto;grid-template-columns:auto minmax(0,1fr) 40px;align-items:center;gap:6px 12px;padding:16px 20px;display:grid;position:relative}.support-workspace[data-kind=support] .support-chat-head h3{text-overflow:ellipsis;white-space:nowrap;grid-area:1/2;margin:0;font-size:18px;overflow:hidden}.support-workspace[data-kind=support] .support-chat-title{grid-area:2/2;gap:8px;margin:0}.support-workspace[data-kind=support] .support-chat-head .support-mobile-back{grid-area:1/1/3;justify-content:center;width:36px;margin:0}.support-workspace[data-kind=support] .support-chat-head .support-mobile-back span{display:none}.support-chat-options{grid-area:1/3/3}.support-chat-options>summary{border:1px solid var(--line);width:40px;height:40px;color:var(--ink);cursor:pointer;border-radius:12px;place-items:center;list-style:none;display:grid}.support-chat-options>summary::-webkit-details-marker{display:none}.support-chat-options>summary:hover,.support-chat-options[open]>summary{background:var(--soft)}.support-chat-options>summary:focus-visible{outline:2px solid var(--focus);outline-offset:3px}.support-chat-options .support-chat-actions{z-index:10;background:var(--surface);border:1px solid var(--line);border-radius:16px;flex-direction:column;align-items:stretch;gap:12px;width:260px;max-width:calc(100% - 32px);margin:0;padding:12px;display:flex;position:absolute;top:calc(100% - 8px);right:20px;box-shadow:0 10px 30px #0003}.support-chat-options .support-chat-actions label{width:100%;margin:0}.support-chat-options .ui-select{width:100%}.support-chat-options .support-resolve{text-align:left;width:100%}@media (max-width:700px){.support-chat-head,.support-messages{padding:16px}.support-compose{padding:14px 16px max(16px, env(safe-area-inset-bottom))}.support-compose-actions>.support-primary{padding:12px}.support-compose-actions{flex-wrap:wrap}.support-compose-actions>.support-primary{margin-left:auto}.support-chat-actions{align-items:end;gap:12px}.support-chat-actions label{flex:1;min-width:140px;margin-left:0}.support-chat-actions select{width:100%;max-width:200px}.support-chat-head h3{font-size:21px}.support-message{gap:8px}.support-message-meta time{margin-left:0}}body:has(.reports-page) .support-launcher{display:none}.reports-heading{align-items:center;gap:15px;margin-bottom:26px;display:flex}.reports-heading>svg{color:var(--link);flex-shrink:0}.reports-heading h1{margin:0;font-size:clamp(24px,3vw,36px);line-height:1.12}.reports-categories{background:0 0;border:0;border-radius:15px;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0 0 28px;padding:0;display:grid}.reports-category{min-width:0;min-height:60px;color:var(--muted);text-align:center;border:1px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:11px;padding:11px 15px;font-size:16px;font-weight:700;line-height:1.25;text-decoration:none;transition:color .16s,background-color .16s,border-color .16s;display:flex}.reports-category>svg{color:currentColor;flex:none}.reports-category:hover{color:var(--ink);background:var(--soft)}.reports-category[aria-current=page]{color:var(--link);border-color:var(--link)}@supports (color:color-mix(in lab, red, red)){.reports-category[aria-current=page]{border-color:color-mix(in srgb, var(--link) 32%, transparent)}}.reports-category[aria-current=page]{background:var(--link)}@supports (color:color-mix(in lab, red, red)){.reports-category[aria-current=page]{background:color-mix(in srgb, var(--link) 8%, var(--surface))}}.reports-category[aria-current=page]>svg{color:var(--link)}.reports-category:focus-visible{outline:2px solid var(--link);outline-offset:-3px}.reports-workspace{border:0;border-radius:0;overflow:visible}.complaints-loading{grid-column:1/-1;width:100%;min-height:265px}.complaints-loading span{background:var(--surface);border-radius:6px;display:block}.complaints-loading-head{justify-content:space-between;align-items:center;gap:20px;padding:3px 0 23px;display:flex}.complaints-loading-head span:first-child{width:210px;height:32px}.complaints-loading-head span:last-child{border-radius:12px;width:190px;height:50px}.complaints-loading-tabs{gap:8px;margin-bottom:24px;display:flex}.complaints-loading-tabs span{width:90px;height:38px}.complaints-loading-row{grid-template-columns:70px minmax(0,1fr) 120px;gap:28px;padding:24px 0;display:grid}.complaints-loading-row span{height:22px}.complaints-loading-row span:nth-child(2){max-width:300px}.complaints-loading-rows{min-height:140px}@media (max-width:700px){.complaints-loading-head{flex-direction:column;align-items:flex-start;gap:12px;padding-bottom:16px}.complaints-loading-head span:last-child{width:100%}.complaints-loading-row{grid-template-columns:45px minmax(0,1fr) 70px;gap:16px}}.reports-workspace>.support-workspace{background:0 0;grid-template-rows:auto auto auto auto;grid-template-columns:minmax(0,1fr);height:auto;min-height:0;overflow:visible}.reports-workspace .support-list{background:0 0;border:0;grid-column:1}.reports-workspace .support-content{background:0 0;grid-column:1;display:none}.reports-workspace .support-has-selection .support-list{display:none}.reports-workspace .support-has-selection .support-content{width:100%;max-width:920px;margin-inline:auto;display:flex}.reports-workspace .support-mobile-back{display:inline-flex}.reports-workspace .support-list-head{justify-content:space-between;align-items:center;gap:20px;padding:3px 0 23px;display:flex}.reports-workspace .support-list-head h3{margin:0;font-size:clamp(21px,2.3vw,27px)}.reports-workspace .support-list-head .support-primary{flex:none;width:auto}.reports-workspace .support-filters{width:fit-content;min-width:318px;margin:0 0 14px}.reports-workspace .support-ticket-list{padding:0;display:block;overflow:visible}.reports-workspace .support-ticket{border:0;border-bottom:1px solid var(--line);background:0 0;border-radius:0;margin:0;padding:19px 16px;transition:background-color .14s}.reports-workspace .support-ticket:hover,.reports-workspace .support-ticket.is-selected{background:var(--soft)}.reports-workspace .support-ticket:focus-visible{outline:2px solid var(--link);outline-offset:-2px}.reports-workspace .support-workspace:not(.support-team) .support-ticket{grid-template-columns:65px minmax(0,1fr) minmax(130px,auto) 130px;grid-template-areas:"id heading status time";align-items:center;gap:18px}.reports-workspace .support-ticket-heading strong{-webkit-line-clamp:1;line-clamp:1}.reports-workspace .support-ticket>.support-status{justify-self:start}.reports-workspace .support-list-foot:empty{display:none}.reports-workspace .support-create{width:100%;padding:4px 0 32px}.reports-workspace .case-optional-details{border:0;border-top:1px solid var(--line);background:0 0;border-radius:0;padding:16px 0}.reports-access{border:1px solid var(--line);background:var(--surface);border-radius:24px;justify-items:start;gap:20px;padding:28px;display:grid}.reports-workspace :is(.support-chat,.support-messages,.support-ticket-list,.support-main,.support-content,.support-create){flex:none;height:auto;max-height:none;overflow:visible}.report-details{border:1px solid var(--line);background:var(--soft);overflow-wrap:anywhere;border-radius:12px;margin:14px 0;padding:16px;font-size:14px}.report-details p{margin:0 0 6px}.report-details p:last-child{margin-bottom:0}.report-video{max-height:70px;overflow:auto}.report-punishment{border:1px solid var(--line);border-radius:24px;width:min(560px,100vw - 24px);height:fit-content;max-height:calc(100dvh - 24px);margin:auto;inset:0}.report-punishment .report-punishment-form{height:auto;max-height:calc(100dvh - 94px);padding:24px;display:block;overflow-y:auto}.report-form-actions{justify-content:space-between;align-items:center;gap:16px;display:flex}.report-duration{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;display:grid}.report-review-options{gap:12px;margin-top:20px;display:grid}.case-details{font-size:15px}.case-optional-details{border:1px solid var(--line);background:var(--soft);border-radius:12px;margin:0 0 18px;padding:13px 16px}.case-optional-details summary{cursor:pointer;color:var(--ink);font-size:15px;font-weight:700}.case-optional-details[open] summary{margin-bottom:14px}.reports-workspace .case-optional-details label{margin-bottom:0;font-weight:600}.case-staff-field{gap:8px;margin-bottom:16px;display:grid;position:relative}.case-staff-field>label{margin:0}.case-staff-options{z-index:20;border:1px solid var(--line);background:var(--surface);border-radius:12px;max-height:288px;padding:6px;position:absolute;top:calc(100% - 1px);left:0;right:0;overflow-y:auto;box-shadow:0 18px 36px #0005}.case-staff-options button{width:100%;color:var(--ink);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.case-staff-options button:is(:hover,[aria-selected=true]){background:var(--soft)}.case-staff-options button span{color:var(--muted);font-size:13px}.case-field-error{color:var(--danger);margin:5px 0 12px;font-size:14px;font-weight:600;line-height:1.35;display:block}.reports-workspace [aria-invalid=true]{border-color:var(--danger)}.reports-workspace .case-evidence-check{color:var(--ink);flex-direction:row;align-items:flex-start;gap:12px;font-size:15px;line-height:1.5;display:flex}.reports-workspace .case-evidence-check input[type=checkbox]{width:20px;min-width:20px;height:20px;accent-color:var(--lemon);flex:none;margin-top:2px;padding:0}.reports-workspace .support-file-chip b{color:var(--link)}.complaints-workspace .support-filters{background:0 0;gap:8px;margin-bottom:24px;padding:0}.complaints-workspace .support-filters button{padding:9px 18px;font-size:15px}.complaints-workspace .support-filters button[aria-pressed=true]{color:var(--link);background:var(--surface)}.complaints-workspace .support-ticket{border:0;padding-block:24px}.complaints-workspace .support-ticket+.support-ticket{border-top:1px solid var(--line)}.complaints-workspace .support-workspace:not(.support-team) .support-ticket{grid-template-columns:90px minmax(0,1fr) minmax(150px,auto) 135px}.complaints-workspace .support-ticket-id{width:auto;color:var(--muted);justify-content:flex-start;align-items:center;gap:12px;display:inline-flex}.complaints-workspace .support-ticket-id svg{color:var(--link);flex-shrink:0}.complaints-workspace .support-ticket-heading strong{font-size:18px;font-weight:700}.complaints-workspace .support-team .support-ticket-heading{gap:12px}.complaints-workspace .support-team .support-ticket .support-status{white-space:nowrap}@media (min-width:701px){.complaints-workspace .support-team .support-ticket{grid-template-columns:100px minmax(0,1fr) minmax(90px,.5fr) 165px 150px;column-gap:20px}}.complaints-workspace .support-status[class]{text-align:left;background:0 0;gap:8px;padding:0}.complaints-workspace .support-status:before{content:"";background:currentColor;border-radius:50%;flex:0 0 6px;width:6px;height:6px}.complaints-workspace .support-chat-head{border:0;grid-template-columns:minmax(0,1fr) auto;gap:16px 24px;padding:0;display:grid}.complaints-workspace .support-mobile-back{width:fit-content;color:var(--muted);margin:0 0 8px;text-decoration:none}.complaints-workspace .support-mobile-back:hover{color:var(--link)}.complaints-workspace .support-chat-head>.support-mobile-back{grid-column:1/-1}.complaints-workspace .support-chat-head h3{margin:0;font-size:clamp(24px,2.5vw,30px)}.complaints-workspace .support-chat-title{align-self:center;gap:16px;margin:0}.complaint-summary{border-top:1px solid var(--line);grid-column:1/-1;padding-top:20px}.complaint-details-section h4{color:var(--ink);align-items:center;gap:10px;margin:0 0 14px;font-size:17px;font-weight:750;line-height:1.4;display:flex}.complaint-details-section h4 svg{color:var(--link);flex:0 0 18px}.complaint-facts{gap:10px;margin:0;display:grid}.complaint-fact{grid-template-columns:190px minmax(0,1fr);align-items:baseline;gap:8px 20px;min-width:0;display:grid}.complaint-fact dt{color:var(--muted);margin:0;font-size:15px;line-height:1.55}.complaint-fact dd{min-width:0;color:var(--ink);overflow-wrap:anywhere;margin:0;font-size:16px;font-weight:650;line-height:1.55}.complaint-fact dd a{font-weight:500}.complaint-decision{border-top:1px solid var(--line);margin-top:22px;padding-top:20px}@media (max-width:600px){.complaint-fact{grid-template-columns:minmax(0,.9fr) minmax(0,1.2fr);gap:12px}}.complaints-workspace .support-chat-actions{border:0;grid-column:1/-1;margin:0;padding:16px 0 0}.complaints-workspace .support-messages{padding:38px 0 8px}.complaint-conversation-title{align-items:center;gap:10px;margin:0 0 26px;font-size:18px;font-weight:700;display:flex}.complaint-conversation-title svg{color:var(--link)}.complaints-workspace .support-message{gap:14px;margin-bottom:30px}.complaints-workspace .support-avatar{background:0 0;border-radius:0;width:30px;height:30px}.complaints-workspace .role-team .support-avatar{color:var(--success)}.complaints-workspace .support-message-meta{align-items:center;min-height:30px;margin-bottom:8px}.complaints-workspace .support-message p{background:0 0;border-radius:0;padding:0;line-height:1.65}.complaints-workspace .support-file{background:var(--surface);border:0;border-radius:8px;gap:10px;width:fit-content;max-width:100%;margin-top:14px;padding:10px 14px}.complaints-workspace .support-file small{margin-left:16px}.complaints-workspace .support-file:hover{background:var(--soft)}.complaints-workspace .support-compose{background:var(--surface);border:0;border-radius:14px;margin-top:8px;padding:20px 22px}.complaints-workspace .support-compose:focus-within{background:var(--raised)}.complaint-reply-title{margin:0 0 6px;font-size:16px;font-weight:700}.complaint-reply-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px 16px;margin-bottom:12px;display:flex}.complaint-reply-heading .complaint-reply-title{margin:0}.complaint-complete{border:1px solid var(--line);min-height:38px;color:var(--ink);background:0 0;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:8px 12px;font-size:14px;font-weight:650;line-height:1.4;transition:background-color .16s,border-color .16s;display:inline-flex}.complaint-complete svg{color:var(--link);flex:none}.complaint-complete:hover:not(:disabled){background:var(--link)}@supports (color:color-mix(in lab, red, red)){.complaint-complete:hover:not(:disabled){background:color-mix(in srgb, var(--link) 8%, transparent)}}.complaint-complete:hover:not(:disabled){border-color:var(--link)}@supports (color:color-mix(in lab, red, red)){.complaint-complete:hover:not(:disabled){border-color:color-mix(in srgb, var(--link) 36%, transparent)}}.complaint-complete:focus-visible{outline:2px solid var(--link);outline-offset:2px}.complaint-complete:disabled{opacity:.55;cursor:wait}@media (max-width:480px){.complaint-complete{width:100%}}@media (prefers-reduced-motion:reduce){.complaint-complete{transition:none}}.complaints-workspace .support-compose textarea,.complaints-workspace .support-compose textarea:is(:focus,:focus-visible){box-shadow:none;background:0 0;border:0;border-radius:0;outline:0;min-height:90px;padding:10px 0}.complaints-workspace .support-compose-actions{align-items:flex-end;margin-top:6px}.complaints-workspace .support-attachments .support-link{font-size:15px;text-decoration:none}.complaint-screenshots{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:12px;max-width:560px;margin-top:18px;display:grid}.complaint-screenshot{text-align:left;background:var(--surface);min-width:0;color:var(--ink);cursor:pointer;border:0;border-radius:10px;padding:0;display:grid;overflow:hidden}.complaint-screenshot:hover,.complaint-screenshot:focus-visible{outline:1px solid var(--link);outline-offset:2px}.complaint-screenshot-preview{aspect-ratio:16/10;background:var(--raised);color:var(--muted);place-items:center;display:grid;overflow:hidden}.complaint-screenshot-preview img{object-fit:contain;width:100%;height:100%;display:block}.complaint-screenshot-caption{gap:4px;padding:10px 12px;display:grid}.complaint-screenshot-caption strong{white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.complaint-screenshot-caption small{color:var(--muted);font-size:13px}dialog.dle-modal:has(.complaint-image-viewer){border-radius:16px;width:min(1200px,100vw - 32px);padding:22px}.complaint-image-viewer header{justify-content:space-between;align-items:center;gap:20px;margin-bottom:18px;padding-right:44px;display:flex}.complaint-image-viewer h2{overflow-wrap:anywhere;min-width:0;font-size:18px}.complaint-image-viewer header a{color:var(--link);flex-shrink:0;align-items:center;gap:8px;font-size:15px;display:inline-flex}.complaint-image-stage{place-items:center;min-height:160px;display:grid}.complaint-image-stage img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:70dvh;display:block}.complaint-image-viewer nav{color:var(--muted);justify-content:center;align-items:center;gap:16px;margin-top:16px;display:flex}.complaint-image-viewer nav button{background:var(--soft);width:44px;height:44px;color:var(--ink);border-radius:8px;place-items:center;display:grid}.complaint-image-viewer nav button:focus-visible{outline:2px solid var(--link)}@media (max-width:700px){.complaints-workspace .support-workspace:not(.support-team) .support-ticket{grid-template-columns:minmax(0,1fr) auto}.complaints-workspace .support-chat-head{grid-template-columns:minmax(0,1fr);gap:14px}.complaints-workspace .support-chat-title{justify-content:space-between}.complaints-workspace .support-messages{padding-top:28px}.complaints-workspace .support-message{gap:8px}.complaints-workspace .support-message-meta time{width:100%;margin:0}.complaints-workspace .support-compose{padding:16px}.complaints-workspace .support-compose-actions{flex-wrap:wrap;gap:16px}.complaints-workspace .support-compose-actions>.support-primary{margin-left:auto}}@media (max-width:900px){.reports-categories{grid-template-columns:1fr;gap:2px}.reports-category{text-align:left;justify-content:flex-start;min-height:52px;padding:12px 14px}}@media (max-width:700px){.reports-workspace .support-list-head{flex-direction:column;align-items:stretch;gap:12px;padding-bottom:16px}.reports-workspace .support-list-head .support-primary{width:100%}.reports-workspace .support-filters{width:100%;min-width:0}.reports-workspace .support-workspace:not(.support-team) .support-ticket{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"id time""heading heading""status status";gap:8px 12px;padding:16px 8px}.reports-workspace .support-ticket-heading strong{-webkit-line-clamp:2;line-clamp:2}.reports-workspace .support-create{padding:4px 0 24px}}.complaints-workspace .support-workspace .support-ticket-list{gap:10px;padding:0;display:grid}.reports-page .support-workspace .support-ticket.complaint-row{border:1px solid var(--line);width:100%;min-height:96px;color:var(--ink);text-align:left;box-shadow:none;background:0 0;border-radius:10px;grid-template-columns:minmax(0,1fr) minmax(130px,180px) 230px;grid-template-areas:none;align-items:center;gap:24px;margin:0;padding:20px 24px;transition:border-color .16s,background-color .16s;display:grid}.reports-page .support-workspace .support-ticket.complaint-row:is(:hover,.is-selected){background:var(--surface);border-color:var(--link)}@supports (color:color-mix(in lab, red, red)){.reports-page .support-workspace .support-ticket.complaint-row:is(:hover,.is-selected){border-color:color-mix(in srgb, var(--link) 36%, var(--line))}}.reports-page .support-workspace .support-ticket.complaint-row:focus-visible{outline:2px solid var(--link);outline-offset:-2px}.complaint-row-copy{gap:10px;min-width:0;display:grid}.reports-page .support-workspace .complaint-row-copy>strong{white-space:normal;overflow-wrap:anywhere;margin:0;font-size:18px;font-weight:750;line-height:1.35;display:block}.complaint-row-reference{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px 14px;font-size:14px;line-height:1.4;display:flex}.complaint-row-number{font-variant-numeric:tabular-nums}.reports-page .support-workspace .complaint-row-reference time{color:var(--muted);white-space:nowrap;grid-area:auto;margin:0;font-size:14px}.complaint-row-reference time:before{content:"";vertical-align:middle;background:var(--muted);border-radius:50%;width:3px;height:3px;margin-right:14px;display:inline-block}.complaint-row-author{align-items:center;gap:10px;min-width:0;font-size:16px;font-weight:650;display:flex}.complaint-row-author>span{overflow-wrap:anywhere;min-width:0}.complaint-row-author>.support-avatar.support-skin-avatar{flex:0 0 34px;width:34px;height:34px}.complaint-row-author>.support-skin-avatar>:is(img,svg){border-radius:7px;grid-area:1/1;width:34px;height:34px}.reports-page .support-workspace .complaint-row .complaint-row-status{background:currentColor;border-radius:8px;grid-area:auto;justify-content:flex-start;justify-self:start;align-items:center;gap:8px;max-width:100%;padding:8px 12px;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.reports-page .support-workspace .complaint-row .complaint-row-status{background:color-mix(in srgb, currentColor 8%, transparent)}}.reports-page .support-workspace .complaint-row .complaint-row-status{white-space:normal;text-align:left;font-size:15px;font-weight:650;line-height:1.35}.reports-page .complaint-row .complaint-row-status:before{display:none}.complaint-row-status svg{flex:0 0 17px}.reports-page .complaint-row .chat-unread-count{min-width:24px;height:24px;font-size:13px}@media (max-width:900px){.reports-page .support-workspace .support-ticket.complaint-row{grid-template-columns:minmax(0,1fr) auto;gap:18px 16px;padding:18px}.complaint-row-copy{grid-column:1/-1}.complaint-row-author{grid-column:1}.reports-page .support-workspace .complaint-row .complaint-row-status{grid-column:2;justify-self:end;max-width:210px}}@media (max-width:480px){.reports-page .support-workspace .complaint-row-copy>strong{font-size:17px}.complaint-row-author{font-size:15px}.reports-page .support-workspace .complaint-row .complaint-row-status{max-width:170px;padding:7px 9px;font-size:14px}}.reports-page .support-filters button{min-height:44px;font-size:16px}.reports-page .complaints-workspace .support-chat-head{border:1px solid var(--line);background:var(--surface);border-radius:20px;grid-template-columns:minmax(0,1fr);gap:18px;padding:24px;display:grid}.reports-page .support-chat-head>.support-mobile-back{min-height:40px;margin:0;padding:0 52px 0 0;font-size:15px;font-weight:650}.reports-page .support-chat-head>h3{padding:0;font-size:clamp(23px,2.5vw,30px);line-height:1.25}.reports-page .support-chat-head .conversation-search{top:24px;right:24px}.reports-page .support-chat-head .conversation-search-panel{width:min(400px,100vw - 80px);right:0}.reports-page .support-chat-title{flex-wrap:wrap;justify-content:flex-start;gap:10px 16px;margin:0;font-size:15px}.complaint-reference{color:var(--muted);font-weight:600}.complaint-created{color:var(--muted);margin-left:auto;font-size:14px}.reports-page .support-chat-title .support-status{background:currentColor;border-radius:7px;align-items:center;padding:5px 10px;font-size:15px;line-height:1.4;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.reports-page .support-chat-title .support-status{background:color-mix(in srgb, currentColor 8%, transparent)}}.reports-page .support-chat-actions{border-top:1px solid var(--line);gap:12px;padding-top:18px;font-size:16px}.reports-page .support-chat-actions :is(button,label){font-size:15px}.reports-page .support-chat-actions>.support-link{background:var(--soft);border-radius:10px;min-height:42px;padding:9px 13px;text-decoration:none}.reports-page .support-chat-actions>.support-link:hover{background:var(--raised);color:var(--ink)}.reports-page .support-chat-actions .support-assignee{flex-wrap:wrap;gap:10px;margin-left:auto}.reports-page .support-chat-actions .ui-select-trigger{font-size:15px}@media (max-width:700px){.reports-page .complaints-workspace .support-chat-head{border-radius:16px;gap:16px;padding:18px}.reports-page .support-chat-head .conversation-search{top:18px;right:18px}.complaint-created,.reports-page .support-chat-actions .support-assignee{width:100%;margin-left:0}}@media (prefers-reduced-motion:reduce){.reports-page .support-workspace .support-ticket.complaint-row{transition:none}}.support-workspace .support-messages{background:var(--page);padding:20px 24px;position:relative}.support-workspace .conversation-day,.support-workspace .conversation-new{color:var(--muted);justify-content:center;align-items:center;gap:14px;margin:20px 0;font-size:13px;font-weight:700;display:flex}.conversation-day span{background:var(--surface);border-radius:20px;padding:5px 12px}.support-workspace .conversation-new{color:var(--lemon)}.conversation-new:before,.conversation-new:after{content:"";background:var(--lemon);height:1px}@supports (color:color-mix(in lab, red, red)){.conversation-new:before,.conversation-new:after{background:color-mix(in srgb, var(--lemon) 25%, transparent)}}.conversation-new:before,.conversation-new:after{flex:1}.support-workspace .conversation-message{align-items:flex-end;gap:10px;margin:12px 0 0;scroll-margin-block:80px}.support-workspace .conversation-message.is-grouped{margin-top:3px}.conversation-message.is-arriving{animation:.18s ease-out chat-appear}.conversation-avatar-slot{flex:0 0 34px;width:34px}.support-workspace .conversation-avatar-slot .support-skin-avatar{width:34px;height:34px}.conversation-bubble{background:var(--raised);border-radius:16px 16px 16px 5px;width:fit-content;min-width:0;max-width:min(82%,680px);padding:10px 14px 6px}.conversation-message.is-own{justify-content:flex-end}.conversation-message.is-own .conversation-avatar-slot{display:none}.conversation-message.is-own .conversation-bubble{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.conversation-message.is-own .conversation-bubble{background:color-mix(in srgb, var(--lemon) 11%, var(--surface))}}.conversation-message.is-own .conversation-bubble{border-radius:16px 16px 5px}.conversation-author{flex-wrap:wrap;align-items:baseline;gap:4px 10px;margin-bottom:4px;font-size:14px;display:flex}.conversation-author strong{color:var(--ink);font-weight:800}.role-team .conversation-author strong{color:var(--success)}.conversation-author>span{color:var(--muted);font-size:11px}.support-workspace .conversation-message p{white-space:pre-wrap;overflow-wrap:anywhere;background:0 0;border-radius:0;margin:0;padding:0;font-size:16px;line-height:1.55}.conversation-message-footer{color:var(--muted);justify-content:flex-end;align-items:center;gap:6px;margin-top:3px;font-size:11px;line-height:18px;display:flex}.conversation-receipt{display:inline-flex}.conversation-receipt.is-read{color:var(--gold)}.conversation-copy{color:var(--muted);opacity:0;background:0 0;border:0;border-radius:6px;place-items:center;padding:4px;transition:opacity .15s,background .15s;display:grid}.conversation-message:hover .conversation-copy,.conversation-message:focus-within .conversation-copy{opacity:1}.conversation-copy:hover{background:var(--soft);color:var(--ink)}.conversation-message.role-system{justify-content:center}.conversation-message.role-system .conversation-avatar-slot{display:none}.conversation-message.role-system .conversation-bubble{background:var(--surface);border-radius:12px;width:min(100%,680px);max-width:100%}.conversation-message .complaint-screenshots{grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:6px;width:min(420px,100%);margin-top:10px}.conversation-message .complaint-screenshot-preview{aspect-ratio:4/3}.conversation-message .complaint-screenshot-caption{padding:5px 8px}.conversation-message .complaint-screenshot-caption strong{font-size:12px}.conversation-message .complaint-screenshot-caption small{display:none}.support-workspace .conversation-message .support-file{background:var(--surface);margin-top:8px;padding:10px;font-size:13px}.conversation-older,.conversation-jump{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-radius:24px;justify-content:center;align-items:center;gap:8px;margin:4px auto 16px;padding:8px 14px;font-size:13px;display:flex}.conversation-jump{z-index:4;box-shadow:var(--shadow);margin-top:16px;position:sticky;bottom:8px}.conversation-older:hover,.conversation-jump:hover{background:var(--soft)}.support-workspace .support-compose{background:var(--surface);padding:14px 20px 18px}.support-workspace .support-compose .mention-compose{background:var(--raised);border-radius:16px}.support-workspace .support-compose .mention-compose>:is(textarea,.ui-emoji-field){background:0 0;border:0;border-radius:16px;min-height:64px;max-height:160px;padding:12px 14px 4px;font-size:16px}.chat-composer-tools{justify-content:space-between;align-items:center;padding:2px 8px 6px 14px;display:flex}.chat-composer-tools>span{color:var(--muted);font-size:11px}.support-workspace .support-compose-actions{align-items:center;margin-top:10px}.support-compose .support-primary{border-radius:24px;min-height:40px;padding:10px 16px}.support-workspace .support-compose .support-attachments small{font-size:11px}.support-compose .support-file-chip{font-size:12px}.chat-draft-image{object-fit:cover;border-radius:5px;flex-shrink:0;width:40px;height:34px}.chat-emoji{position:relative}.chat-emoji-trigger,.chat-emoji-picker header button{width:34px;height:34px;color:var(--muted);background:0 0;border:0;border-radius:10px;place-items:center;padding:0;display:grid}.chat-emoji-trigger:hover,.chat-emoji-trigger[aria-expanded=true],.chat-emoji-picker button:hover{background:var(--soft);color:var(--ink)}.chat-emoji-picker{z-index:35;background:var(--popover,var(--surface));border:1px solid var(--line);width:min(320px,100vw - 80px);box-shadow:var(--shadow);border-radius:18px;padding:12px;animation:.15s ease-out chat-appear;position:absolute;bottom:calc(100% + 12px);right:0}.chat-emoji-picker header{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.chat-emoji-picker .ui-input-shell{gap:8px;padding-left:10px}.chat-emoji-picker .ui-input-shell input{min-height:36px;padding:6px;font-size:14px}.chat-emoji-tabs{gap:4px;margin:10px 0;display:flex}.chat-emoji-tabs button{color:var(--muted);background:0 0;border:0;border-radius:8px;flex:1;padding:6px 4px;font-size:12px}.chat-emoji-tabs button[aria-pressed=true]{color:var(--gold);background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.chat-emoji-tabs button[aria-pressed=true]{background:color-mix(in srgb, var(--lemon) 12%, transparent)}}.chat-emoji-grid{overscroll-behavior:contain;grid-template-columns:repeat(8,minmax(0,1fr));max-height:210px;display:grid;overflow:auto}.chat-emoji-grid button{background:0 0;border:0;border-radius:8px;place-items:center;min-height:34px;padding:4px 0;font-size:23px;display:grid}.support-workspace .chat-emoji-picker p{margin:8px 0;font-size:14px}.complaints-workspace .support-messages{border-radius:16px}.complaint-conversation-title{margin:0 0 16px}@keyframes chat-appear{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@media (hover:none){.conversation-copy{opacity:1}}@media (max-width:700px){.support-workspace .support-messages,.support-workspace .support-compose{padding:12px}.conversation-bubble{max-width:calc(100% - 40px);padding:9px 11px 5px}.conversation-message.is-own .conversation-bubble{max-width:90%}.conversation-avatar-slot{flex-basis:28px;width:28px}.support-workspace .conversation-avatar-slot .support-skin-avatar{width:28px;height:28px}.support-workspace .conversation-message{gap:7px}.conversation-author>span,.chat-composer-tools>span{font-size:10px}.support-workspace .support-compose-actions{flex-wrap:nowrap;align-items:flex-end}.support-compose-actions .support-attachments{flex:1}.support-compose-actions>.support-primary{border-radius:50%;width:44px;height:44px;padding:0}.support-compose-actions>.support-primary span{display:none}}@media (prefers-reduced-motion:reduce){.chat-emoji-picker,.conversation-message.is-arriving{animation:none}.conversation-copy{transition:none}}.support-workspace .chat-compose-row{align-items:center;gap:10px;display:flex}.support-workspace .chat-compose-row .mention-compose{border:1px solid #0000;border-radius:16px;flex:1;grid-template-columns:42px minmax(0,1fr) 42px;align-items:end;gap:0;min-width:0;padding:3px;display:grid}.support-workspace .chat-compose-row .mention-compose>:is(textarea,.ui-emoji-field){border-radius:8px;grid-area:2/2;min-height:44px;padding:10px 2px}.chat-compose-row .chat-composer-tools{grid-area:2/3;padding:5px 3px}.chat-compose-row .chat-emoji{position:static}.chat-compose-row .chat-emoji-picker{max-width:100%;right:0}.chat-compose-row .support-attachments.is-compact{display:contents}.chat-compose-row .chat-attach{width:40px;height:44px;color:var(--muted);grid-area:2/1}.chat-attach svg{width:22px;height:22px}.chat-compose-row .chat-draft-files{flex-wrap:wrap;grid-area:1/1/auto/-1;gap:6px;max-height:135px;padding:7px;display:flex;overflow:auto}.chat-compose-row .chat-draft-files:empty{display:none}.chat-draft-files .support-file-chip{overflow-wrap:anywhere;max-width:100%}.support-workspace .support-list-head.is-compact{justify-content:flex-end;padding:8px 14px 4px;display:flex}.chat-create-icon[data-tooltip]{position:relative}.chat-create-icon[data-tooltip]:after{content:attr(data-tooltip);z-index:30;white-space:nowrap;border:1px solid var(--line);background:var(--popover,var(--surface));color:var(--ink);box-shadow:var(--shadow);visibility:hidden;opacity:0;pointer-events:none;border-radius:8px;padding:7px 10px;font-size:13px;transition:opacity .15s;position:absolute;top:calc(100% + 6px);right:0}.chat-create-icon[data-tooltip]:is(:hover,:focus-visible):after{visibility:visible;opacity:1}.support-list-toolbar{flex:none;margin:14px 14px 12px;display:flex}.support-list-toolbar .support-filters{width:100%;margin:0}.chat-list-toolbar{align-items:center;gap:8px;margin:14px 10px 12px;display:flex}.support-workspace .chat-list-toolbar .support-filters{flex:1;grid-template-columns:auto auto auto;min-width:0;margin:0}.support-workspace .chat-create-icon{width:36px;height:36px;color:var(--gold);background:0 0;border-radius:10px;flex:0 0 36px;padding:0}.support-workspace .chat-create-icon:hover{background:var(--soft);color:var(--ink)}.support-workspace .chat-create-icon[data-empty=true]{display:none}@media (max-width:700px){.support-workspace .chat-create-icon[data-empty=true]{display:grid}}.support-workspace[data-kind=support] .support-list-head>.support-primary{gap:8px;min-height:44px;font-size:16px}.support-workspace .support-ticket-list{padding:0 6px 12px}.support-workspace[data-kind=support] .support-ticket{height:auto;min-height:98px;box-shadow:none;background:0 0;border:0;border-radius:10px;flex-wrap:nowrap;align-items:center;gap:14px;margin:0;padding:14px;display:flex}.support-workspace .support-ticket:hover{background:var(--soft)}.support-workspace .support-ticket.is-selected{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.support-workspace .support-ticket.is-selected{background:color-mix(in srgb, var(--lemon) 10%, var(--surface))}}.support-workspace .support-ticket.is-selected{box-shadow:inset 3px 0 var(--lemon)}.support-workspace .support-ticket>.support-avatar.support-skin-avatar{flex:0 0 42px;width:42px;height:42px}.chat-list-copy{flex:1;gap:4px;min-width:0;display:grid}.chat-list-heading{align-items:baseline;gap:8px;min-width:0;display:flex}.support-workspace .chat-list-heading strong{white-space:nowrap;text-overflow:ellipsis;flex:1;width:auto;min-width:0;font-size:17px;line-height:1.35;display:block;overflow:hidden}.chat-list-preview{white-space:nowrap;text-overflow:ellipsis;color:var(--muted);font-size:15px;line-height:1.45;overflow:hidden}.chat-list-message-row{align-items:baseline;gap:10px;min-width:0;display:flex}.chat-list-message-row .chat-list-preview{flex:1;min-width:0}.support-workspace .support-ticket .chat-list-message-row time{white-space:nowrap;color:var(--muted);flex-shrink:0;margin-left:auto;font-size:13px;line-height:1.4}.chat-list-meta{min-width:0;color:var(--muted);align-items:center;gap:8px;font-size:14px;line-height:1.4;display:flex}.chat-list-author{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-weight:650;overflow:hidden}.chat-list-identity{align-items:baseline;gap:6px;min-width:0;display:flex}.chat-list-identity>span:first-child,.chat-list-meta .support-status{flex-shrink:0}.support-workspace[data-kind=support] .support-list{container-type:inline-size}.support-workspace[data-kind=support] .support-status{--support-status-color:var(--muted);border:1px solid var(--support-status-color);justify-content:center;place-self:center start;align-items:center;gap:5px;width:fit-content;max-width:100%;min-height:22px;padding:2px 7px;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.support-workspace[data-kind=support] .support-status{border:1px solid color-mix(in srgb, var(--support-status-color) 25%, transparent)}}.support-workspace[data-kind=support] .support-status{background:var(--support-status-color);border-radius:6px}@supports (color:color-mix(in lab, red, red)){.support-workspace[data-kind=support] .support-status{background:color-mix(in srgb, var(--support-status-color) 10%, transparent)}}.support-workspace[data-kind=support] .support-status{color:var(--support-status-color);white-space:nowrap;font-size:13px;font-weight:600;line-height:16px}.support-workspace[data-kind=support] .support-status:is(.is-open,.is-waiting){--support-status-color:var(--gold)}.support-workspace[data-kind=support] .support-status.is-resolved{--support-status-color:var(--success)}.support-workspace[data-kind=support] .support-chat-title{align-items:center;gap:8px}.support-workspace[data-kind=support] .support-filters button{min-height:42px;font-size:15px}.support-workspace[data-kind=support] .support-chat-title .support-muted{font-size:14px}.support-workspace[data-kind=support] .support-chat-options .support-resolve{font-size:15px}.chat-unread-count{background:var(--lemon);color:#282313;border-radius:50%;flex-shrink:0;place-items:center;min-width:23px;height:23px;padding:0 5px;font-size:12px;font-weight:800;display:grid}.support-chat-head{position:relative}.support-workspace .support-chat-head h3{padding-right:84px}.conversation-search{z-index:15;position:absolute;top:18px;right:62px}.conversation-search>button{width:34px;height:34px}.conversation-search-results{overscroll-behavior:contain;max-height:min(360px,45vh);overflow:auto}.conversation-search-results>button{width:100%;color:var(--ink);text-align:left;background:0 0;border:0;border-radius:8px;flex-wrap:wrap;gap:4px 10px;padding:12px 8px;display:flex}.conversation-search-results>button:hover{background:var(--soft)}.conversation-search-results strong{font-size:13px}.conversation-search-results time{color:var(--muted);margin-left:auto;font-size:11px}.conversation-search-results span{overflow-wrap:anywhere;width:100%;font-size:14px}.conversation-search-results mark{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.conversation-search-results mark{background:color-mix(in srgb, var(--lemon) 25%, transparent)}}.conversation-search-results mark{color:var(--ink)}.conversation-search-results p{color:var(--muted);align-items:center;gap:8px;padding:12px 4px;font-size:13px;display:flex}.conversation-message.is-search-match .conversation-bubble{animation:2s ease-out chat-highlight}.chat-search-spinner{animation:1s linear infinite chat-search-spin}@keyframes chat-highlight{0%{box-shadow:inset 0 0 0 2px var(--lemon)}to{box-shadow:inset 0 0 0 2px #0000}}@keyframes chat-search-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){.conversation-search-panel,.chat-search-spinner,.conversation-message.is-search-match .conversation-bubble{animation:none}}.conversation-search{right:68px}.conversation-search>button,.support-chat-options>summary{border:1px solid var(--line);background:var(--surface);width:40px;height:40px;color:var(--muted);border-radius:12px;place-items:center;padding:0;transition:background .15s,color .15s;display:grid}.conversation-search>button:hover,.conversation-search>button[aria-expanded=true],.support-chat-options>summary:hover,.support-chat-options[open]>summary{color:var(--ink);background:var(--raised)}.support-chat-options .support-chat-actions{background:var(--popover,var(--surface));border:1px solid var(--line);border-radius:18px;padding:10px;animation:.16s ease-out chat-appear;box-shadow:0 16px 48px #0004,0 3px 10px #0002}.conversation-search-results{padding-top:6px}.conversation-search-results>button{border-radius:11px;padding:12px}.support-chat-options .support-chat-actions{gap:6px}.support-chat-options .support-resolve{min-height:44px;color:var(--ink);background:0 0;border:0;border-radius:11px;justify-content:flex-start;align-items:center;gap:10px;padding:12px;font-size:14px;display:flex}.support-chat-options .support-resolve:hover{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.support-chat-options .support-resolve:hover{background:color-mix(in srgb, var(--lemon) 10%, var(--raised))}}.support-chat-options .support-resolve svg{color:var(--gold);flex-shrink:0}.chat-apple-emoji{vertical-align:-.3em;object-fit:contain;width:1.4em;height:1.4em;display:inline-block}.chat-emoji-grid .chat-apple-emoji{width:26px;height:26px}.support-workspace .chat-guest-welcome{overscroll-behavior:contain;box-sizing:border-box;text-align:center;grid-area:4/1/auto/-1;place-self:center;width:min(100%,420px);max-height:100%;padding:32px 24px;overflow-y:auto}.chat-guest-symbol{width:60px;height:60px;color:var(--gold);background:var(--lemon);border-radius:20px;place-items:center;margin:0 auto 18px;display:grid}@supports (color:color-mix(in lab, red, red)){.chat-guest-symbol{background:color-mix(in srgb, var(--lemon) 12%, var(--surface))}}.support-workspace .chat-guest-welcome h3{margin:0 0 10px;font-size:25px}.support-workspace .chat-guest-welcome p{color:var(--muted);overflow-wrap:anywhere;margin:0 0 24px;font-size:15px;line-height:1.55}.chat-guest-welcome form{text-align:left;gap:18px;display:grid}.chat-guest-welcome label{gap:8px;font-size:14px;font-weight:700;display:grid}.chat-guest-welcome input{width:100%}.chat-guest-welcome .support-primary{justify-content:center;align-items:center;gap:10px;width:100%;min-height:46px;display:flex}.chat-guest-welcome .support-link{margin-top:14px}.chat-guest-welcome small{color:var(--muted);margin-top:22px;font-size:12px;line-height:1.5;display:block}@media (max-width:700px){.support-workspace .chat-guest-welcome{padding:24px 20px}.conversation-search{top:16px;right:64px}}@media (prefers-reduced-motion:reduce){.support-chat-options .support-chat-actions{animation:none}}.support-workspace[data-kind=support] .support-chat-head{grid-template-columns:auto minmax(0,1fr) 40px 40px}.support-workspace[data-kind=support] .support-chat-head>.conversation-search{grid-area:1/3/3;align-self:center;position:relative;top:auto;right:auto;transform:none}.support-workspace[data-kind=support] .support-chat-head>.support-chat-options{grid-column:4}.support-workspace[data-kind=support] .support-chat-head>h3{padding-right:0}.support-workspace[data-kind=support] .support-chat-head>.support-mobile-back{padding:0}.support-workspace[data-kind=support] .support-chat-head:not(:has(>.support-chat-options)){grid-template-columns:auto minmax(0,1fr) 40px}.conversation-search-field .chat-search-close{background:var(--soft);width:28px;height:28px;color:var(--muted);cursor:pointer;border:0;border-radius:50%;flex:0 0 28px;place-items:center;margin:0;padding:0;transition:background .15s,color .15s;display:grid}.conversation-search-field .chat-search-close:hover{background:var(--line);color:var(--ink)}.conversation-search-field .chat-search-close:focus-visible{outline:2px solid var(--gold);outline-offset:-2px}.conversation-search-field .chat-search-close svg{flex-shrink:0;width:16px;height:16px;display:block}.support-workspace .conversation-search{justify-self:end;align-items:center;gap:0;width:40px;min-width:0;transition:width .24s,gap .24s;display:flex}.support-workspace .conversation-search>button{flex:0 0 40px}.conversation-search-field{opacity:0;visibility:hidden;flex:1;min-width:0;transition:opacity .18s,visibility .24s;overflow:hidden}.conversation-search.is-open{gap:8px}.conversation-search.is-open .conversation-search-field{opacity:1;visibility:visible}.conversation-search-field .ui-input-shell{background:var(--raised);border-radius:12px;gap:4px;height:40px;padding:0 5px 0 10px}.conversation-search-field .ui-input-shell>input{width:100%;min-width:0;min-height:38px;padding:7px 0;font-size:16px}.support-workspace[data-kind=support] .support-chat-head>.conversation-search.is-open{grid-column:2/4;width:100%}.support-workspace[data-kind=support] .support-chat-head:not(:has(>.support-chat-options))>.conversation-search.is-open{grid-column:2/-1}.support-workspace[data-kind=support] .support-chat-head:has(>.conversation-search.is-open)>:is(h3,.support-chat-title){visibility:hidden;pointer-events:none}.support-workspace .support-chat-head>.conversation-search-results{border-top:1px solid var(--line);grid-column:1/-1;max-height:min(240px,32vh);margin-top:6px;padding:8px 0 0}.support-workspace[data-kind=support] .support-chat-head>.conversation-search-results{grid-row:3}.support-workspace .conversation-search-results strong{font-size:15px}.support-workspace .conversation-search-results time{font-size:13px}.support-workspace .conversation-search-results :is(span,p){font-size:15px}.reports-page .complaints-workspace .support-chat-head>.conversation-search.is-open{width:calc(100% - 100px)}.reports-page .complaints-workspace .support-chat-head:has(>.conversation-search.is-open)>.support-mobile-back span{visibility:hidden}@media (max-width:700px){.reports-page .complaints-workspace .support-chat-head>.conversation-search.is-open{width:calc(100% - 88px)}}@media (prefers-reduced-motion:reduce){.support-workspace .conversation-search,.conversation-search-field{transition:none}}}.support-search-toolbar{flex:none;grid-template-columns:auto minmax(40px,1fr);align-items:center;gap:0 10px;min-width:0;margin:10px 12px 12px;display:grid}.support-workspace .support-search-toolbar .support-filters{width:auto;margin:0}.support-workspace .support-search-toolbar .support-filters button{padding-inline:12px}.support-global-search{display:contents}.support-global-search .conversation-search{grid-column:2;justify-self:start;width:40px;max-width:100%;margin:0;position:relative;inset:auto}.support-global-search .conversation-search.is-open{width:360px}.support-global-search .conversation-search-results{grid-column:1/-1;width:100%;max-height:min(320px,40vh);margin-top:8px;position:relative;inset:auto;overflow:auto}@container (max-width:580px){.support-search-toolbar{grid-template-columns:minmax(0,1fr) 40px}.support-workspace .support-search-toolbar .support-filters button{padding-inline:6px}.support-global-search .conversation-search{display:contents}.support-global-search .conversation-search>button{grid-area:1/2}.support-global-search .conversation-search-field{grid-column:1/-1;width:0;max-height:0;transition:width .24s,max-height .24s,opacity .18s,visibility .24s}.support-global-search .conversation-search.is-open .conversation-search-field{width:100%;max-height:48px;padding-top:8px}}@media (prefers-reduced-motion:reduce){.support-global-search .conversation-search-field{transition:none}}.mention-compose{width:100%;min-width:0;position:relative}.mention-compose>:is(textarea,.ui-emoji-field){width:100%;display:block}.mention-picker{z-index:30;border:1px solid var(--line);background:var(--surface);width:min(360px,100%);box-shadow:var(--shadow);border-radius:16px;padding:8px;animation:.14s ease-out mention-appear;position:absolute;bottom:calc(100% + 8px);left:0}.mention-picker-label{color:var(--muted);padding:6px 10px 9px;font-size:13px}.mention-picker [role=listbox]{overscroll-behavior:contain;max-height:280px;overflow-y:auto}.mention-picker [role=option]{width:100%;color:var(--ink);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:10px;align-items:center;gap:12px;padding:9px 10px;display:flex}.mention-picker [role=option][aria-selected=true]{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.mention-picker [role=option][aria-selected=true]{background:color-mix(in srgb, var(--lemon) 12%, transparent)}}.mention-picker [role=option]>span:nth-child(2){gap:2px;min-width:0;display:grid}.mention-picker strong{font-size:15px}.mention-picker small,.mention-picker p{color:var(--muted);font-size:13px}.mention-picker p{margin:8px 10px}.mention-picker-at{color:var(--gold);margin-left:auto;font-size:20px}.chat-mention{color:var(--gold);background:var(--lemon);border-radius:5px;padding:1px 4px;display:inline}@supports (color:color-mix(in lab, red, red)){.chat-mention{background:color-mix(in srgb, var(--lemon) 10%, transparent)}}.chat-mention{-webkit-box-decoration-break:clone;box-decoration-break:clone;font-weight:700;text-decoration:none}.chat-mention.is-self{background:var(--lemon)}@supports (color:color-mix(in lab, red, red)){.chat-mention.is-self{background:color-mix(in srgb, var(--lemon) 22%, transparent)}}.chat-mention:hover{text-decoration:underline}.support-message:target{scroll-margin-block:120px;animation:2.4s ease-out mention-highlight}@keyframes mention-highlight{0%{background:color-mix(in srgb, var(--lemon) 18%, transparent)}to{background:0 0}}@keyframes mention-appear{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion:reduce){.mention-picker,.support-message:target{animation:none}}